Quintiles: Introducing total reward statements in a global context

Pharmaceutical services organisation, Quintiles, has rolled out total reward statements (TRS) to its operations in a dozen countries in Europe, Africa and the Middle East over the past two years, using a range of solutions from online with functionality to do-it-yourself (DIY) statements that can be prepared in a matter of hours.

Debra Corey, senior director compensation and benefits for Quintiles in Europe, Africa and the Middle East, uses a milk analogy to describe how different types of TRS are more appropriate in different operational scenarios:

• online TRS are the “whole milk” version

• paper-based TRS are “semi-skimmed”

• DIY statements represent the “skimmed” versions.

She asks organisations to consider: “Which ‘milk’ is right for your organisation and how do you decide on which carton to pick up?” Total reward statements are a great way of creating visibility and a “platform for showcasing all of the fantastic reward programmes your organisation has put in place,” Corey adds, as she explains the company’s journey, rolling out statements in a diverse range of countries, from Ghana employing just eight people, to the United States with approximately 6,500 employees.

REPORT CONTENTS

Introduction
Overview
Organisation profile

CASE STUDY: QUINTILES

A flexible approach to total reward statements
Tailored approach
The TRS journey
What’s included
Refreshing data
Branding
Pros and cons of online, paper or DIY statements
Employee feedback
Tips for success

Boxes:

• Benefits of total reward statements

• The Quintiles TRS journey

• Pros and cons of different TRS “milk”

Sample total reward statements