Showcase: Sales Compensation 2017
Exhibition Information

Complimentary places reserved for (in-house) senior reward, sales and finance managers.

The UK's biggest sales compensation conference led by SalesGlobe's Mark Donnolo and Michelle Seger, bringing together leading sales effectiveness experts and senior practitioners in sales compensation management.

Sales comp brochure

Date: Thursday 11th May 2017
Duration: One day
Brochure [PDF]: Download
Venue: Millennium Gloucester Hotel Kensington, 4-18 Harrington Gardens London SW7 4LH
Attend for free: 75 free tickets reserved for senior reward, sales and finance managers (in-house only; consultants etc who wish to attend: £445.00 + VAT). So if you have responsibility for sales compensation programmes in an organisation with more than 300 employees, apply now for one of our 75 complimentary places. Titles qualifying for a free guest ticket include:

  • Head of Reward; Director, Compensation; Director, Sales Compensation
  • Reward Manager; Incentive Manager
  • HR Director
  • Director, Sales Operations; Sales Director
  • Finance Director; Vice President, Finance
>>> Please email paul@e-reward.co.uk to request you free ticket (one per organisation; £300 + VAT for second ticket).

Following the overwhelming response to our sold-out 2016 event, E-reward is delighted to announce our second Showcase conference devoted to sales incentive compensation. Once again, it will be presented by sales effectiveness thought leader Mark Donnolo, Managing Partner of SalesGlobe. This year Mark will be accompanied by Michelle Seger, the firm’s Global Practice Lead. For the 2017 conference, we've added new content that will include the very relevant topic of global harmonisation. Throughout the event we will discuss how companies can achieve the right balance of global consistency that responds to local needs and practices within the sales incentive plan designs.

salesglobe image

Based in Atlanta, USA, Mark has worked as a leading sales effectiveness con­sultant for more than 25 years, helping many Global 2000 com­panies, including Accenture, Bank of America, IBM, Johnson & Johnson, LexisNexis, Office Depot, Orange, Salesforce.com, Sprint, UPS, and Verizon. Michelle brings the change management viewpoint to the table having worked with global companies for more than 20 years and with her own experience of expanding a retail franchise concept from Italy into the USA. Together Mark and Michelle will facilitate the day, provide a series of insightful workshops and introduce reward practitioners to the sponsor and exhibitor sessions which will be dispersed throughout the day. The day will be content filled, rewarding and, above all, fun.

The conference will also have a special panel discussion on global harmonisation that will delve into the challenges and opportunities companies face in an increasingly complex multi-cultural environment. This panel will include HR and sales compensation professionals and thought leaders, offering a lively and enlightening discussion for all.


Headline sponsor


OS image


Other sponsors

beqom image



Xactly logo


IBm logo


Callidus logo


Anaplan logo


Your thoughts

We would like to hear from you ahead of the event! Once you have registered for the conference we will ask you a few questions about your greatest challenges and what you would like to get from this event. This is not for marketing purposes, but will be used to help drive the session content.


Overview of content for conference

  • Sales compensation design: challenges and best practices
  • Quota setting: the role of quotas and target setting – Getting the growth and results that you need.
  • Framing the plan and linking to performance.
  • Aligning the team and communicating the plan.
  • Performance management: trends and best practices.
  • Global harmonisation: in the context of sales compensation.
  • Panel discussion: Global harmonisation – Challenges, opportunities and viewpoints.


Topic tables

All delegates will have an opportunity to explore hot topics and ask questions of subject matter experts in a small group roundtable discussion format. Topics to include some of the following (but we are happy to be guided by participants):

  • Quota setting and targets – you ask, we answer: Mark Donnolo and Michelle Seger
  • Reporting and analytics – what you need to know and why
  • Employee morale – why it matters and moving the needle
  • Customer experience – managing to versus paying for
  • Sales enablement – what does it mean to YOUR company and why it matters: Mark Donnolo and Michelle Seger
  • Driving engagement – things to consider for your business
  • Gamification – what’s new and how does it work?
  • Hiring talent – tools and techniques to get it right

Here's just a tiny selection of what delegates on our 2016 sales compensation conference told us about Mark Donnolo – overall they gave Mark's sessions a score of 95% and the 'format of his workshops' 92% . . .

'Mark’s presentations were very engaging.'
'Expert insight.'
'Fast paced.'
'Great keynote speaker.'
'Very articulate.'
'Mark’s sections were fantastic. He gave you real practical advice and I will certainly be reading his book.'
'Mark’s presentations and thoughts were really good.'
'Inspiring.'
'Being an HR professional and quite new to rewards, listening to Mark’s insight has been fascinating.'
'Mark was a fantastic speaker and host!'

Thanks to our sponsors . . .

OpenSymmetry

OpenSymmetry (OS) provides end-to-end sales performance management (SPM) consulting services, from strategy work and data services to implementation and post-implementation services, in partnership with the leading SPM technology vendors in the industry. With over two million payees enabled by OS solutions, OpenSymmetry is committed to creating the best possible user experience for sales technology solutions and enabling clients to have sustainable SPM environments, whether through operational self-sufficiency or through OS managed services. Since 2004, OS has completed over 1,500 successful SPM projects for more than 500 clients ranging from SMEs to enterprise-level companies across four continents.

Web: www.opensymmetry.com

Email: os_info@opensymmetry.com

Tel: +44 (0) 800 756 6736

beqom

Our mission is to make the workforce of our customers happy. beqom drives happiness by allowing business managers to lead, align and motivate employees and partners. The beqom Total Compensation platform is used globally across all industry sectors by over 100 large companies such as Microsoft and Vodafone. It addresses all performance and compensation aspects such as salary review, bonus, long-term incentives, commissions, benefits, non-cash rewards and all key drivers for employee performance and sales performance. HR, Sales and Finance leverage our platform to drive performance, retention, cost optimization, efficiency, compliance and … happiness among their people.

Web: www.beqom.com

Email: info@beqom.com

Tel: +44 (0) 20 3808 8945


Xactly

Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. Our vision is to change the world of incentive compensation. We address a critical business need: to incentivise employees and align their behaviours with company goals.

Our solutions allow organisations to make better strategic decisions, optimise behaviours, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations.

We believe in the power of incentives to help companies, their employees, and their partners build stronger relationships and achieve more.

Web: www.xactlycorp.com

Email: salesemea@xactlycorp.com

Tel: 0800 901 2555

Anaplan

Anaplan is driving a new age of connected planning. Large and fast-growing organisations use Anaplan’s cloud platform in every business function to make informed decisions and drive faster, more effective planning processes.

Deliver on-time sales plans while increasing compensation, quota, and forecast accuracy, and do more than just calculate payouts with your incentive compensation solution. With Anaplan, you can align your territories, quotas, and incentives to deliver your best sales results. Only Anaplan allows you to optimise your sales performance with one solution – from plan, to forecast, to pay.

Anaplan also provides support, training, and planning transformation advisory services. Anaplan is a privately held company based in San Francisco with 16 offices and over 150 expert partners worldwide. To learn more, visit anaplan.com

Web: www.anaplan.com/solutions/workforce/

Tel: 01628 870000


CallidusCloud

CallidusCloud is the global leader in cloud-based sales, marketing, learning, and customer experience solutions. CallidusCloud enables organisations to accelerate and maximise their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation – driving bigger deals, faster. Over 5,000 organisations, across all industries, rely on CallidusCloud to optimise the lead to money process to close more deals for more money in record time.

Web: www.calliduscloud.com

Email: sales-uk@calliduscloud.com

Tel: +44 (0)207 849 6870


IBM

Leading companies choose IBM’s highly flexible and scalable Incentive Compensation Management solution to automate incentive calculations and provide online compensation statements and reporting for employees. A leader in the Gartner Magic Quadrant for Incentive Compensation Management, the IBM solution drives the right employee behavior as you increase operational efficiency, accuracy and auditability.

IBM Incentive Compensation Management provides:

  • Reports, dashboards, analytics and modelling
  • Automated processes, scheduling and task management
  • Work flow management and audit tracking
  • On-premise or cloud-based deployment

Web: www.ibm.com/analytics/us/en/business/sales-performance-management

Email: matthew.blanchard@uk.ibm.com

PROGRAMME

The conference will be led by Mark Donnolo, Managing Partner of SalesGlobe, and Michelle Seger, the firm’s Global Practice Lead.

8.30 REGISTRATION AND BREAKFAST

SHOWCASE Join us for a hot breakfast and networking whilst visiting our exhibitors.


9.30 INTRODUCTION – A GUIDE TO THE OBJECTIVES OF TODAY’S EVENT

Mark Donnolo and Michelle Seger, SalesGlobe


9.35 SALES COMPENSATION DESIGN – CHALLENGES AND BEST PRACTICES

Mark Donnolo and Michelle Seger, SalesGlobe


10.20 SPONSOR PRESENTATION: OPENSYMMETRY

THE SECRET OF SHIFTING SALES CULTURE TO DRIVE MAXIMUM ROI

Culture is the defining core of every business, but aligning culture from executive vision to the actual engagement of the customer through the sales team is an ever moving target. The formula used for the emphasis and de-emphasis of different sales culture values will ultimately shift the change to drive behaviour that reflects the overall corporate strategy. This is done through meticulous incentive compensation plan design. Join Jon Clark as he walks through client case studies to reveal how organisations have taken a strategic approach to drive sales through employee engagement, incentive plans, and performance metrics, in order to build the right sales culture and maximize ROI.

Jon Clark, Director of Strategy Services, OpenSymmetry


11.00 SHOWCASE

A chance for refreshment whilst visiting our exhibitors.


11.20 FRAMING THE PLAN AND LINKING TO PERFORMANCE

Mark Donnolo and Michelle Seger, SalesGlobe


12.05 SPONSOR PRESENTATION: BEQOM

CASE STUDY: TRANSFORMING YOUR SALES FORCE: HOW TO USE YOUR COMPENSATION SOLUTION TO GAIN THE TRUST OF YOUR END USERS

Beginning in 2013, beqom client Pages Jaunes (the French Yellow Pages) launched a major transformation of its sales organisation. This included moving to an objectives-based compensation plan, with some complex calculations, that could be changed quickly as needed to adapt to the market. For such a transformation to be successful, especially when it impacts compensation, the company knew it would need the buy-in and confidence of end users. Pages Jaunes searched for and implemented a solution that gives users tools to monitor and follow their compensation, is fully transparent, and makes users confident on the solution and the calculation of their compensation, thus contributing to the success of the transformation plan. This session will explore the business challenge faced, the solution implemented, and lessons learned.

Mathieu Nuee, Head of Variable Compensation, Pages Jaunes


12.35 JOIN US FOR LUNCH

SHOWCASE: A chance for refreshment whilst visiting our exhibitors.


1.25 TOPIC TABLES

Explore hot topics and ask questions of subject matter experts in a small group, roundtable discussions. Planned topics:

  • Quota setting and targets – you ask, we answer: Mark Donnolo, SalesGlobe
  • 'Incentivising right' – Having the right incentives for your company/industry: Noel Paton, Xactly
  • Reporting and analytics – what you need to know and why: Ryan Fletcher, IBM UK&I and Greg Scortis, IBM Sales Performance Management
  • Employee morale – why it matters and moving the needle: Ross Elmsly, beqom
  • Incentive compensation – how to align your territories, quotas, and incentives to deliver your best sales results: Tom Edmunds and Karen Clarke, Anaplan
  • Sales enablement – what does it mean to YOUR company and why it matters: Christina Kemper, CallidusCloud
  • Driving engagement – things to consider for your business: Jon Clark, OpenSymmetry
  • Hiring talent – tools and techniques to get it right: Michelle Seger, SalesGlobe

2.10 CONNECTED PLANNING FOR SALES: DELIVER ON-TIME SALES PLANS WHILE INCREASING COMPENSATION, QUOTA, AND FORECAST ACCURACY

Whilst sales leaders focus on motivating teams with achievable plans and accurate sales compensation payments, it’s impossible to accurately optimise sales performance and drive the right behaviours when juggling spreadsheets, legacy systems, and point solutions.

Join Anaplan as we talk about how modern businesses can move to a connected planning model that aligns your sales strategy with corporate objectives, get sales plans out on time, sharpens sales forecasting, and ensures accurate incentive compensation crediting and calculation. We will be showing how you can quickly develop ‘what if’ scenarios and analyse sales performance outcomes and business impact in real-time to directly influence profitability and drive explosive growth for your organisation. Hear how businesses are already achieving success with this model and leave the session with guidance on how to get started in your own business.

Karen Clarke, Managing Director Northern Europe, and Tom Edmunds, Account Executive, Anaplan


2.40 SHOWCASE

A chance for refreshment whilst visiting our exhibitors.


3.00 SPONSOR PRESENTATION: IBM


3.30 ALIGNING THE TEAM AND COMMUNICATING THE PLAN

Mark Donnolo and Michelle Seger, SalesGlobe


4.30 PANEL SESSION: GLOBAL HARMONISATION

Michelle Seger and Mark Donnolo co-lead a lively and enlightening panel discussion on global harmonisation that delves into the challenges and opportunities companies face in an increasingly complex multi-cultural environment and how these are being addressed in the context of incentive compensation. Our panel includes HR and sales compensation professionals and thought leaders:

  • Jill Merken, VP Global Sales Operations & Inside Sales, Gemalto
  • Richard Higham, Principal, C3 Advisory
  • Rahim Rajan, Global Head of Reward, Kantar Group
  • Kelsey Joyce, Director of Sales Operations, MATRIXX Software Inc.
  • Pedro Jeronimo, Vice-President Europe Service Providers, Aricent

5.00 CLOSE



SEMINAR CO-LEADERS


MARK DONNOLO

Mark Donnolo

Mark is a founder and managing partner of SalesGlobe, a sales effectiveness consulting firm that works with major sales organisations on sales strategies to grow revenue. SalesGlobe focuses on helping companies grow profitably by developing and implementing strategies that improve the effectiveness of sales, marketing, and service organisations. Areas of focus include sales strategy, customer segmentation, channel strategy, sales organisation design and deployment, performance management, and incentive compensation.

Mark’s work spans several industries including technology, telecommunications, business services, manufacturing, staffing, and financial services, in the USA and Europe. Previously, Mark was:

> Senior Vice President with MarketBridge, leading the firm’s sales effectiveness practice.

> Partner and Senior Vice President with Sibson Consulting, where he was on the firm’s management team and led its sales and marketing effectiveness practice.

> Vice President with The Alexander Group.

> Consultant with Siegel & Gale/Saatchi & Saatchi, an international marketing and advertising firm.

> Co-founder and CEO of Biltmore Communications.

> President of InfraStream, a venture-funded VoIP service provider.

Mark is a regular conference speaker on sales compensation and is the author of numerous articles in publications that include Fortune, Sales & Marketing Management, Selling Power, Success, Telecommunications, Telephony, Investment Property, Velocity, Workspan, American Way, and Marketing News. His recent books on sales effectiveness and reward include: What Your CEO Needs to Know About Sales Compensation: Connecting the corner office to the front line (AMACOM 2013); The Innovative Sale: Unleash your creativity for better customer solutions and extraordinary results (AMACOM 2014).


MICHELLE SEGER

Michelle photo

Michelle is Director of Consulting Services at SalesGlobe. She has a strong background in sales effectiveness, management consulting and change management across the globe. Her portfolio includes ERP implementation, strategy execution, revenue management, new product introduction and innovation, acquisition integration, partnership development and execution, and organisational design. Michelle is expert at root cause analysis and identifying practical solutions for clients.

Industry experience includes: manufacturing, financial services, retail, consumer products, hospitality and technology.

Highlights of her business experience and client work include: Accenture, RGP, Georgia-Pacific, Elavon-US Bank, NCR, SunTrust, Ocean Spray Cranberries, Raytheon E-Systems, Southern Company, Intuit, Verizon, HGTV, and a broad range of global to small and mid-size companies.

Michelle has deep experience in process improvement, benchmarking and best practices development, and is very effective at developing policies, procedures, methodologies and training guides. She is adept at working cross-functionally to bring change to a company and is a collaborative team builder with strong communication and facilitation skills. Her problem-solving approach – including a balance of practicality and creativity – leads her clients to business solutions that are implementable and bring about the desired result.

Jon Clark
Jon Clark
OpenSymmetry, Director, Strategy Services, EMEA

Jon is an experienced SPM/reward consultant working with business leaders in leading organisations to design and implement SPM solutions. He has 15 years’ experience working on UK-based and international projects. He works with chief executives, HRDs, and sales leaders to design reward and SPM reward solutions including operational process, salesforce initiatives, total reward strategy solutions, pay and grading structures and performance management systems. Jon’s experience is cross-sector including financial services, telecoms, media, hi-tech manufacturing, not-for-profit, and professional services

Mathieu Nuée
Mathieu Nuée
Head of Variable Compensation, Pages Jaunes

Mathieu Nuee is Head of Variable Compensation at Pages Jaunes, a division of Solocal Group, the European leader in local online communication. Mathieu has a strong background in business applications, having worked for Logica, Capgemini and Microsoft in the past. Currently he is responsible for managing compensation for a salesforce of 1,600, and so understands the challenges facing sales compensation management.

SPONSORSHIP


THIS SALES COMPENSATION CONFERENCE IS SPONSORED BY . . .



Headline sponsor


OS image

OpenSymmetry (OS) provides end-to-end sales performance management (SPM) consulting services, from strategy work and data services to implementation and post-implementation services, in partnership with the leading SPM technology vendors in the industry. With over two million payees enabled by OS solutions, OpenSymmetry is committed to creating the best possible user experience for sales technology solutions and enabling clients to have sustainable SPM environments, whether through operational self-sufficiency or through OS managed services. Since 2004, OS has completed over 1,500 successful SPM projects for more than 500 clients ranging from SMEs to enterprise-level companies across four continents.

Web: www.opensymmetry.com

Email: os_info@opensymmetry.com

Tel: +44 (0) 800 756 6736
Other sponsors

beqom image


Our mission is to make the workforce of our customers happy. beqom drives happiness by allowing business managers to lead, align and motivate employees and partners. The beqom Total Compensation platform is used globally across all industry sectors by over 100 large companies such as Microsoft and Vodafone. It addresses all performance and compensation aspects such as salary review, bonus, long-term incentives, commissions, benefits, non-cash rewards and all key drivers for employee performance and sales performance. HR, Sales and Finance leverage our platform to drive performance, retention, cost optimization, efficiency, compliance and … happiness among their people.

Web: www.beqom.com

Email: info@beqom.com

Tel: +44 (0) 20 3808 8945



Xactly image

Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. Our vision is to change the world of incentive compensation. We address a critical business need: to incentivise employees and align their behaviours with company goals.

Our solutions allow organisations to make better strategic decisions, optimise behaviours, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations.

We believe in the power of incentives to help companies, their employees, and their partners build stronger relationships and achieve more.

Web: www.xactlycorp.com

Email:salesemea@xactlycorp.com

Tel: 0800 901 2555

Anaplan logo

Anaplan is driving a new age of connected planning. Large and fast-growing organisations use Anaplan’s cloud platform in every business function to make informed decisions and drive faster, more effective planning processes.

Deliver on-time sales plans while increasing compensation, quota, and forecast accuracy, and do more than just calculate payouts with your incentive compensation solution. With Anaplan, you can align your territories, quotas, and incentives to deliver your best sales results. Only Anaplan allows you to optimise your sales performance with one solution – from plan, to forecast, to pay.

Anaplan also provides support, training, and planning transformation advisory services. Anaplan is a privately held company based in San Francisco with 16 offices and over 150 expert partners worldwide. To learn more, visit anaplan.com

Web: www.anaplan.com/solutions/workforce/

Email:

Tel: 01628 870000


Callidus logo

CallidusCloud is the global leader in cloud-based sales, marketing, learning, and customer experience solutions. CallidusCloud enables organisations to accelerate and maximise their lead to money process with a complete suite of solutions that identify the right leads, ensure proper territory and quota distribution, enable sales forces, automate configure price quote, and streamline sales compensation – driving bigger deals, faster. Over 5,000 organisations, across all industries, rely on CallidusCloud to optimise the lead to money process to close more deals for more money in record time.

Web: www.calliduscloud.com

Email: sales-uk@calliduscloud.com

Tel: +44 (0)207 849 6870


IBM logo


Leading companies choose IBM’s highly flexible and scalable Incentive Compensation Management solution to automate incentive calculations and provide online compensation statements and reporting for employees. A leader in the Gartner Magic Quadrant for Incentive Compensation Management, the IBM solution drives the right employee behavior as you increase operational efficiency, accuracy and auditability.

IBM Incentive Compensation Management provides:

  • Reports, dashboards, analytics and modelling
  • Automated processes, scheduling and task management
  • Work flow management and audit tracking
  • On-premise or cloud-based deployment

Web: www.ibm.com/analytics/us/en/business/sales-performance-management

Email: matthew.blanchard@uk.ibm.com


Don't spend a fortune exhibiting at trade shows only to keep missing your target. Avoid the 'rent-a-crowd'. Our niche showcase events let you target an elite reward audience with a bullseye first time

We’ve clearly identified the market segment and researched a 'Showcase’ event giving you full accessibility to this hard-to-reach audience. And we have invited selected delegates, all with proven interest and a desire to find our more about each specific topic.

The bigger exhibitions have their market. Your product is different and it requires access to decision-makers. Our niche events provide you with access to your target market. A senior-level audience with proven interest in exactly your product.

The key to selling your solution is to be able to define and subdivide the large homogeneous HR market into clearly identifiable segments with similar needs and wants. Your objective is to market precisely to these people and present your product and services which precisely matches their expectations and needs.

Few companies are big enough to supply the needs of an entire market; most must breakdown the total demand into segments and choose those that the company is best equipped to handle. E-reward’s niche showcase events do exactly this for you.

>>> No crowds of time wasters, no wasted budget – just the precise market you need to sell to and network with.

>>> High-calibre audience of 75 senior reward/sales managers from leading UK companies.

>>> No more than four 'sponsor' speaker slots plus a small number of exhibitors – guarantees you maximum exposure to your target audience and ensures your message is not diluted.

Get in touch for a delegate list and information about the senior reward practitioners and decision-makers who attend our events. We deliver brilliant reward events. The quality and seniority of our audience is hard to beat – all potential customers standing right in front of you. A smaller crowd, but no time wasters.


SPONSORSHIP PACKAGES

E-reward Showcase events have a menu of sponsorship products that will help you connect with the right audience. Whether your interest is demonstrating your solutions or service or simply to gain visibility and brand awareness with a special message we have various products available. We can also custom build a sponsorship bundle to address your specific needs.

A unique opportunity to demonstrate your products, services and solutions to an audience of mid- and senior-level decision makers who are responsible for sales compensation in leading UK-based and European businesses. Make an impact on your audience by taking out one of our sponsorship and exhibitor packages or we can create a customised package just for you.

Call our sponsorship team on +44 (0)161 432 2584 or email: paul@e-reward.co.uk

THE AUDIENCE

  • Senior reward, finance and sales professionals (in-house only) with responsibility for delivering maximum impact through sales compensation will attend this event.
  • Each of our Showcase events attracts an audience of around 50-75 senior practitioners from E-reward's 5,000-strong membership. (Please get in touch for a recent delegate list.)
  • All of our delegates will have been personally invited, pre-qualified and will mainly be from blue-chip companies.
  • They are senior-level decision makers in leading UK-based and European businesses.

ON OFFER WE HAVE . . .

  • Comprehensive marketing campaign targeting key individuals within your target market.
  • A powerful combination of online promotions and social media campaigns to enhance your interaction with your target market.
  • Each element is designed to raise your profile, build brand awareness and allow access to E-reward’s highly engaged and active database of senior reward practitioners.
  • Accompanied by an extensive promotional campaign using our web site; e-newsletter (5,000 subscribers); reward magazine (5,000 subscribers); postings on our LinkedIn E-reward Group (1,000 members); shared amongst our LinkedIn connections (2,300+ in total); and twitter posts.

VENUE AND ADMIN. DETAILS

The schedule

Registration starts from 8.30am. The conference will close at about 5pm. The full conference programme can be found on our web site.

Documentation

All of the available speaker presentations for the conference will be added (in PDF format) to a special page on the E-reward web site, accessible to delegates only. We will email you details about how to download them as soon as we receive the presentations from the speakers.

If any speakers are unable to get their notes to us on time we aim to email them to you the day after the conference.

No hard copies of the documentation will be available on the day of the conference. We will, of course, be providing plenty of notepaper and pens for note taking during the day.

Special requirements

Please let us know if you have any special requirements as soon as possible so we can plan accordingly.

The venue

Millennium Gloucester Hotel Kensington | 4-18 Harrington Gardens London SW7 4LH

Getting there

Set in South Kensington, the Millennium Gloucester Hotel Kensington is almost next door to Gloucester Road underground station, served by the District, Circle and Piccadilly lines. The hotel is 2.4 miles from Buckingham Palace and 1.5 miles from Hyde Park.

London airports

London is served by five main airports, from the UK's main gateway at London Heathrow to London City Airport in the Docklands. For information on getting to and from London airports to Holborn in central London, visit Transport for London at www.tfl.gov.uk

Hotel accommodation

Delegates are responsible for their own accommodation.


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Complimentary tickets

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Hotel accommodation

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Event cancellations and amendments

The Event programme is correct at the time of going to press.

E-reward.co.uk Ltd reserves the right to change the format, speakers, venue location and programme or any other aspect of the Event at any time and for any reason, whether or not due to a Force Majeure event, in each case without liability.

‘Force Majeure Event’ means any event arising that is beyond the reasonable control of E-reward.co.uk Ltd including (without limitation) speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war.

E-reward.co.uk Ltd reserves the right to change the date or cancel an Event at any time and for any reason without notice. Where circumstances force E-reward.co.uk to cancel an Event, E-reward.co.uk Ltd shall offer you the option of attending any rearranged Event that E-reward.co.uk Ltd chooses to organise.

If you do not wish to accept this offer, then you will (as your sole remedy) be entitled, at your discretion, to receive either a credit note or a refund in respect of your fees received by E-reward.co.uk Ltd for that particular Event.

However, where the Event is postponed for reasons due to a Force Majeure event, any of your fees received by E-reward.co.uk Ltd shall be applied to any rearranged or rescheduled Event and all these Terms and Conditions shall apply to any such transferred booking.

To the fullest extent permitted by the applicable law, E-reward.co.uk Ltd shall not be liable to you for any loss, delay, damage or other liability incurred resulting from or arising in connection with the cancellation or date change of the Event howsoever arising or any venue change.

For the avoidance of doubt, you acknowledge and agree that should the Event date be changed or cancelled, E-reward.co.uk Ltd is not liable for any travel or accommodation costs you may have incurred.

How we use your registration information*

E-reward.co.uk Limited is a registered data controller under number Z7317541.

Your Event registration information will be added to our marketing database but will not be given to third parties without your prior consent.

E-reward.co.uk Ltd uses email addresses for its own purposes of keeping customers informed about Events and providing product, service and information announcements.

If you supply us with your postal address online, you may receive periodic mailings from E-reward.co.uk Ltd with information on new products and services and upcoming Events.

If you do not wish to receive information about our products and services, please let us know by email (to paul@e-reward.co.uk).

* Some Events are offered to attendees at no cost because they are sponsored by outside parties. In these situations, the outside sponsor will receive a list of those who attended the Event. You may therefore receive periodic emails from these reputable companies. If you do not wish for your details to be passed onto our sponsors, please let us know (to paul@e-reward.co.uk).

Disclaimers

To the fullest extent permitted by the applicable law, E-reward.co.uk Ltd excludes:

  • all liability for loss, injury or damage to persons or property at the Event;
  • all indemnities, warranties, representations, terms and conditions (whether express or implied); and
  • any actual or alleged indirect loss or consequential loss howsoever arising suffered by you or any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss (whether direct or indirect).

If E-reward.co.uk Ltd is liable to you for any reason, its total liability to you in relation to the Events (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by E-reward.co.uk Ltd.

Views expressed by the Event speakers are their own. All advice provided at this Event is for general guidance only. Any Event delegates relying on information or advice given in the Event of such training do so at their own risk.

E-reward.co.uk reserves the right to amend these terms and conditions from time to time. However, you will be subject to the terms and conditions in force at the time you submit your registration.

Last updated: 20th July 2015.