Mouchel launches flexible benefits


Mouchel launches flexible benefits

Consulting and business services group Mouchel has launched a new benefits programme.

Mouchel prides itself on being one of Britain’s top employers, having twice been placed in the prestigious “Best Big Companies To Work For” listings, and is constantly looking to enhance its employee proposition. The group has run a flexible benefits programme for its 4,500-strong workforce since 2004.



The firm has grown substantially in recent years, both organically and by acquisition. This left the HR team with a complex challenge around communicating and engaging with employees, as well as harmonising terms and conditions of employment. Mouchel’s new flex provider needed technology with the flexibility to accommodate a vast range of contractual terms and conditions, and the ability to drive much greater administrative efficiency with benefit providers.

Following an extensive tender process, Mouchel selected Thomsons Online Benefits to partner with them on the project.

Project plan

The project was split into three stages:

  • Firstly, Thomsons reviewed Mouchel’s pension, and put it online with lower charges in place for employees. This involved engaging a population who had previously only ever received “offline” communication.

  • Secondly, Thomsons undertook a market review of Mouchel’s current flexible benefits scheme and providers to ensure it remained competitive. All employees were migrated to Thomsons’ Darwin platform "without disruption to the enrolment and reporting processes". New communications media were created to ensure that all employees, including those with limited internet access, received clear information and were better informed about their benefits.

  • The third stage of the project, scheduled to take place in November 2010, will be to introduce pension salary sacrifice, and flexible benefits to another 3,500 people.

A final word

“As part of our drive to continuously improve our ongoing HR strategy, we wanted to enhance employee understanding, participation in and appreciation of our employee benefits, as well as simplifying our administration. We are delighted with the results we have achieved and look forward to continuing to work with Thomsons Online Benefits to develop our reward programme further.” - Claudia Desai, Head of HR Operations, Mouchel.

Want to know more?

Mouchel is a “consulting and business services group that provides many of the design, managerial and engineering services that support modern society”. To find out more visit

Formed in 2000, Thomsons Online Benefits offers a “unique approach to employee reward schemes”. It says: “The company’s aim is to transform employees' appreciation and understanding of their reward package and to remove the administration and communication difficulties that organisations can suffer as a result of running them.” For more details visit