How to use peer appraisal to improve your organisation

PERFORMANCE MANAGEMENT

How to use peer appraisal to improve your organisation

All too often redesigning your performance management system to include peer appraisals can prove a time-consuming and bureaucratic nightmare which serves only to heighten political tensions. One of the secrets of success when introducing 360-degree feedback is to understand the paradoxes inherent in this approach, writes Maury A Peiperi in the latest edition of Harvard Business Review.

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Title: Getting 360-degree feedback right by Maury A Peiperi, Harvard Business Review, January 2001.

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