Employee engagement flat-lines - Hay Group
Employee engagement levels have stagnated, with less than two-thirds of the UK workforce feeling engaged, according to new research from global management consultancy, Hay Group.
The research warns that UK firms are “failing to unlock the full productivity of their workforce, with the majority of employees facing significant barriers to performing their job well”. Long-term commitment is a casualty of stagnating engagement and enablement, as many UK employees plan to move on.
Hay Group examined annual engagement and enablement levels in 1,610 organisations across 46 countries, representing almost five million employees.
Ben Hubbard, Hay Group’s Head of Insight for Europe, said: “There is a clear disparity between the discretionary effort UK employees are willing to invest in their firm and their ability to do so.”
He added: “If firms want to tap into this potential and drive productivity, business leaders need to understand the role they have to play in enabling high levels of performance.”
Key research findings
Hubbard said: “While employees have been reluctant or unable to move jobs since the recession took hold, a small improvement in the labour market is likely to provoke significant movement.”
He added: “Unfortunately, it is often the best performing, highest potential workers who are prepared to vote with their feet if the organisation doesn’t give them what they need to deliver.”
Hay Group definitions
Engagement is the result organisations achieve when they stimulate employees' enthusiasm for their work and direct it toward organisational success. It includes:
Employees are enabled when jobs and work environments support them to channel their enthusiasm into productive action. Enablement includes:
A final word
“With the gap between employee motivation and employee enablement continuing to widen, UK firms are wasting a valuable opportunity to unlock the full productivity of their workforce.
“UK firms trying to bounce back from the recession simply cannot afford to rely on the intrinsic motivation of staff. At such a crucial time for the economy, companies need to provide the vision, leadership and support to maximise staff engagement and minimise barriers to productivity.” - Ben Hubbard, Head of Insight for Europe, Hay Group.
Want to know more?
The study is based on information from Hay Group’s Insight database, which includes information from 1,610 organisations across 46 countries, representing 4,559,762 employees.
Its web site says: “Hay Group is a global management consulting firm that works with leaders to transform strategy into reality. We develop talent, organise people to be more effective and motivate them to perform at their best. Our focus is on making change happen and helping people and organisations realise their potential.”
Hay Group has over 2,600 employees working in 85 offices in 49 countries. For more information visit www.haygroup.com.
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